Contact information

Thank you for visiting Stockhute.

If you have questions about products, orders, shipping, returns, refunds, payments, or other store-related matters, please contact our customer service team.

Customer Support

Email:
[email protected]

Website:
stockhute.com

For order-related inquiries, please include:

  • Your order number

  • Your full name

  • A brief description of your question or issue

  • Photographs where relevant to a damaged, defective, or incorrect item

Providing this information can help us review your request more efficiently.

Order and Product Assistance

Our customer service team can assist with questions regarding:

  • Product information and specifications

  • Order status

  • Shipping and tracking

  • Delivery issues

  • Returns and refunds

  • Damaged or incorrect products

  • Payment-related questions

  • Website and checkout assistance

Please contact us before returning any product so that we can provide the appropriate return instructions.

Business Information

Store Name:
Stockhute

Company Name:
Laibin Hongfei Wood Industry Co., Ltd.

Company Address:
Room 202, No. 30 Xinyong Shang Street
Datong Village, Dongchong Town
Nansha District, Guangzhou
Guangdong, China

Customer Service Email:
[email protected]

Website:
stockhute.com

Response Times

We aim to review customer inquiries as promptly as reasonably possible.

Response times may be longer during weekends, public holidays, promotional periods, or periods of unusually high customer service volume.

To avoid delays, please send one complete message containing your order number and all relevant details.

Important Notice

For your security, please do not send complete payment card numbers, passwords, or other sensitive account credentials by email.

For questions related to an existing order, please use the same email address used when placing the order whenever possible.

We appreciate your interest in Stockhute and look forward to assisting you.